Brisbane Flooding - Office Closed

Updated Thursday 12 January 10:00am QLD time


Due to the severe flooding that Brisbane has experienced recently, the on the go Reservations office in New Farm has been forced to close. As you will not be able to contact our Reservations team on the phone, please may we ask that you send an email to as our team are all working remotely from home and they will be able to attend to your query.


At this stage, we cannot advise when we will be returning to the office as the situation is set to get worse before it gets better over the next two days.


We do appreciate your understanding during this difficult time and will update you as soon as we have further information


Brisbane Flood Appeal:

Until the end of January, on the go will donate $10 from every passenger booked to the Premier's Flood Relief Appeal to help fellow Queenslanders affected by the floods.  For more information please visit



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