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Frequently Asked Questions

Are your Central America tours suitable for single travellers?

Yes! We take lots of single travellers to Central America, and the great thing about our trips its that you are in a group so you will always have plenty of company, and the shared experience is a wonderful way to form some lasting friendships. Our Central America tours do not have a single supplement. This means that the accommodation is on a twin share basis (triple share on rare occasions) and if you are travelling on your own, you will be sharing a room with another traveller of the same sex.

When should I arrive and depart?

Day 1 of our Central America tours is an arrival day with no planned activities and the last day is the official departure day so you can arrive/depart at any time on these days. In general the tour departs early on day 2 and returns in the afternoon/evening of the second to last day, so you will need to book pre or post tour accommodation if you wish to have at least one full day in the joining or departure city to take advantage of the sights and excursions available.

What type of luggage should I bring?

We strongly recommend that you bring a soft frameless backpack or sports type bag. Wheeled luggage and suitcases are NOT permitted on our Central America tours because they are not suitable for storage on the trucks, coaches or public transport. You will be responsible for carrying your own luggage and should therefore make sure your bag is comfortable and light enough to carry.

Is there an upper age limit?

There are no upper age limits on our tours however they are generaly suited for those between 18 and 60 years of age. It is very important you are aware that, as a minimum, an average level of fitness and mobility' is required to undertake our easiest programs. Travellers must be able to walk without the aid of another person, climb 3-4 flights of stairs, step on and off small boats, and carry their own luggage at a minimum. Travellers over 65 must fill out a Fit to Travel Form and those over 75 must fill out a Fit to Travel Questionnaire - available at time of booking.

Can I travel with children?

Children aged 12 and over are welcomed on our Central America tours at our discretion, provided they are accompanied by a parent or guardian (one parent to each child) who accepts full responsibility for them. Parents must be aware that the tour will run as normal and no modifications will be made for children. Ideally children should be able to interact well with other adults. Please also note that family rooms are rare and therefore a child travelling with their parents will more than likely have to share a triple room.

What is the best way to carry my money?

We recommend that all currency and travellers cheques should be in US dollars (except for Cuba - see below). No other currency is widely accepted in Central America. Travellers' cheques are a safe way to carry your funds although they are much more difficult to change than cash. ATMs are the easiest way to withdraw money BUT you should never rely solely on them and always have a back-up of cash. We recommend that you bring as much US dollars cash (in small denomination bills with no rips, writing or other damage) as you feel comfortable carrying.

Cuba: Cuba has a rather confusing economy with two parallel currencies. The currency you will use for the majority of your visit is the Cuban peso convertibles, or CUC.

At the airport you will only be able to purchase CUCs, and it is the only currency you will really need to use for your trip. All major currencies will be exchanged but it is highly recommended not to exchange US dollars. While perfectly legal, you will likely get a very unfavourable exchange rate and also be charged a 10 per cent commission. Pounds sterling and euros are recommended, with euros the easier to exchange.

ATMs do exist in Cuba, however they are not reliable. We therefore recommend that you take as much cash as you are comfortable carrying. You can get cash advances through your credit card from banks but they will not accept any US-issued credit cards. Any credit cards issued by a US bank or credit card company will not be accepted. Please check with your bank before travel as you may not realise your credit cards are issued by a US company.

Visa, MasterCard, Access, Diners and Banamex are accepted in most Cuban ATMs (if you can find one that works), banks and tourist shops and in some restaurants and hotels. The most accepted credit card is Visa, although authorisation can sometimes be denied due to poor computer connections or other problems. Note there may sometimes be commission charged when getting cash advances by credit card (1% normally) at CADECAS and free at banks.

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