Our tour guide was excellent and the trip would not have been the same without him. Everything was well-organized and the pace was perfect this was my first time taking a tour and it was an amazing experience that I hope to repeat someday! ”
Hi On The Go,
I would just like to provide you with further feedback about a recent tour that I travelled on.
I would like to start off by mentioning that I am a travel agent in Australia and I have travelled on 15+ extended tours and countless day tours all around the World. During this time I have never met a guide that has the passion for their job or their Country as Haytham does. I work for a company where everyone is passionate about their jobs and travelling, and no one comes close to the passion that Haytham showed me and the rest of our group.
I also noticed that Haytham went above and beyond in making sure that everyone was comfortable, and had no issues with anything. Often calling us after check in to make sure everything was okay with the room. He also made sure that we had lunch at reasonable times and that we ate food that was at clean restaurants (ensuring that we did not get sick). There was a couple of occasions where our itinerary stated that we needed to arrange our own lunches, but were organised and paid for by Haytham.
Haytham was a wealth of knowledge and was able to answer any question that was thrown at him, he also had very interesting ways of getting this information across to us by 'role plays' which made it very fun and interesting.
I believe that Haytham is a huge asset to On The Go tours and you are very lucky to have such a knowledgeable and passionate employee.
Thank you. ”
I recently returned from the Road to Jordan tour operated by On-The-Go. I wanted to let you know what an amazing time I had in both Egypt and Jordan.
Alam was our guide through Egypt. He has great knowledge to share with his groups and made our tour so much fun. Everyday seemed more amazing than the next visiting some unbelievable sites. I enjoyed learning from Alam about each of the sites and he was able to answer any questions put to him by the group. We were really well looked after and always felt completely safe and at ease. Alam was very approachable and would help us with any concerns we were having, he always made himself available to us. He offered to help us barter at the markets and made sure we always ate in good restaurants. On our Alexandria day trip Alam practically asked every person walking by for directions to the Church where my friends grandparents were married. He was unwilling to give up, and thank goodness we finally found it, but I do think he went above and beyond what most people would have done to get us there!
Okla guided us through Jordan and he was brilliant also. He knew Petra like the back of his hand and was able to guide us through some amazing hikes. He looked after those that were struggling with the walk, encouraging and supporting them along the way. Okla did everything he could to make sure we were happy and went out of his way to help us fix some problems we were having with our journey back to Cairo. My highlight was definitely our night in Wadi Rum, singing around the fire and star gazing! We had some great laughs and although we had only known him for 4 days we felt just like old friends!
I would encourage anyone considering this trip to book it. I hope that tourism does start to pick up again soon... Two amazing countries not to be missed! Please pass on my thanks to our guides.
Kind regards ”
Dear On the Go,
I have recently returned form Egypt having used On the Go tours and I wanted to express my thanks & say how great the service that I received was.
Upon my arrival I was met by one of your representatives who dealt with all the visa paperwork very quickly and stayed with me to collect my baggage. It felt as if I was a VIP!
After leaving the airport, your Cairo rep, Alberto, took us to our hotel, explained out plans and made us feel very comfortable in what was a strange world to us.
Our tour began in the last days of Ramadan, it was a good thing to witness the celebrations and the feast at the end of it!, but we were also aware that it could have not been easy for our guide, Alam, to work under these conditions. We need not have been concerned, he was a constant professional and we could not fault him. Alam shared stories with us, made us laugh, educated us and made us bond together as a group.
I could go on, singing the praises of the level of service & the attitude of your representatives but I would run out of ink & paper ;-)
Thank you On the Go for such an amazing experience!”
I just came home from a trip to Egypt/Jordan where I did your 16day Road to Jordan tour. It was amazing, I had the time of my life! It was more then I ever expected. The Felucca boat was a highlight and I am so happy I didn't go on the cruise boat. Also it was really great that the group joined up with 2 other tours so there was about 12 of us, and a good range of ages. & Fantastic tour leaders :) ”
I had a great time on this tour, Jamilah was a wonderful guide, told us a lot about Jordanian Culture. The pace of the tour was good, hotels were excelent and so were all the places that we had dinners and lunches at. I would definitely reccomend this trip to friends! ”
Just wanted to say what a great time I had in Jordan. I loved everything!
Jamileh was such a good guide. She supplied us with lots of interesting information, had a great sense of humour and gave a good insight into life in Jordan. Thank you Jamileh!
I particularly enjoyed the candlelight walk down the Siq into Petra, the wild flowers and the peacefulness of Umm Qais, the colours and rock formation and camping in Wadi Rum. The early morning walk to the High Place in Petra was also great. I also liked the views, albeit hazy, of Israel from different points along the tour.
Thanks again ”
This is just a quick email to state that my recent Road to Jordan tour was absolutely brilliant!
Both Egypt and Jordan are amazing countries, and the whole tour was well organized and very enjoyable.
Everyone on the tour I spoke with all had similar opinions and spoke highly of On The Go.
Thanks again for all your assistance, I’m already working on a potential ANZAC tour group!