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Are the cost of international flights included in the trip price? |
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What time should I arrive on day 1 and depart on the final day? |
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Typically, what is the age of people travelling with you? |
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Are your tours suitable for families? |
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I am single – do you have many single travellers and do I need to pay a single supplement? |
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Can you arrange pre and post tour accommodation and will airport transfers be included? |
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Is my money safe when booking a holiday with on the go? |
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How far in advance to I need to book? |
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Do you have an environmental policy? |
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I would rather undertake a tailor made tour. Can on the go arrange this for me? |
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Are the cost of international flights included in the trip price?
Our prices are for the tour/expedition/adventure component only as we have people from all over the world joining our trips. We can help you obtain flights if you are departing from the UK — please contact us for further information.
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What time should I arrive on day 1 and depart on the final day?
Day 1 is usually an arrival day, this means there are no activities planned and you can arrive at any time, but please be aware that this is not always the case. On some of our tours, there is an arrival meeting in the evening on day 1 and on our Croatia Sailing trips you need to arrive in the morning of day 1. Please see the relevant Go Guides or itinerary, for further details.
Most of our tours finish after breakfast on the final day and you are free to depart at any time, but this can vary. To find out what time you are free to depart on the final day, please refer to the relevant itinerary or Go Guide. |
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Typically, what is the age of people travelling with you?
Most passengers tend to between 25 and 40 on our trips (with India predominantly in the 30-60 age range, but we do take passengers outside of these age brackets. All we ask is that you have an adventurous spirit. |
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Are your tours suitable for families?
Our standard group tours are not suitable for families with children under 16. We will accept children over 16, provided they are accompanied by a parent or guardian, who accepts full responsibility for them and subject, in all cases, to the ultimate discretion of company. If you have younger children, we do offer family tours in Egypt and Africa or we can tailor make a private tour for you. Please contact us for further details.
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I am single — do you have many single travellers and do I need to pay a single supplement?
We do have a number of single travelers who undertake our tours. Generally, if you are happy to share a room with another single traveller, then you do not need to pay the single supplement if we have another single traveller of the same sex. If undertaking one of our African expeditions as a single traveller, you�ll share your tent with a fellow traveller of the same sex. For pre and post accommodation, you will need to pay the single supplement.
For tailormade itineraries and something special trips, single travellers will need to pay the single supplement if we cannot pair you up with another single traveller of the same sex. If undertaking a city stay package, single travelers must pay the single supplement. |
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Can you arrange pre and post tour accommodation and will airport transfers be included?
We are happy to arrange extra night's accommodation for you at the beginning and/or end of your tour. You will find the costs detailed under prices and departures. Please be aware that if you are travelling alone you will need to pay the single supplement for pre and post tour accommodation.
If you book pre tour accommodation you are entitled to a free airport transfer in many of our destinations, with the exception of tours in Russia, China and India, where there will be an additional fee for the transfer if you are not arriving on day 1 and Croatia, where we do not offer complimentary transfers. Please contact us for further information. |
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Is my money safe when booking a holiday with on the go tours ?
Over the years, many travellers worldwide have lost their holidays, seen no refund and been afforded no recourse when the company they had reserved their holiday with goes into liquidation. on the go tours is a member of ABTA (Association of British Travel Agents) and hold for your further protection and peace of mind — an ATOL (Air Tour Operators Licence). By reserving your holiday through an ABTA and/or ATOL-accredited organisation such as on the go tours your travel arrangements and associated funds are 100% financially secure. Additionally, we are members of AITO (Association of Independent Tour Operators). Rest assured, you’ll have peace of mind when booking a holiday with us. Additionally we are bonded by TCF (Travel-Compensation-Fund) which offers the equivalent protention to those choosing to book through our Australian office.
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How far in advance do I need to book?
This really does vary according to the tour and destination. For Egypt and Russia, most people tend to book between 2 and 3 months in advance but for peak departures like Christmas and Easter it is always advisable to book as early as possible. For long-haul destinations like Africa and India, flights can get expensive nearer the time of travel, so you should book 6 months or so in advance to avoid disappointment. |
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Do you have an environmental policy?
In Egypt, on the go tours have initiated a charitable policy called “Change for Children”. This charitable initiative will soon be rolled out to all on the go tours destinations. In short, proceeds from “Change for Children” will directly benefit orphaned local children through the donation of unwanted foreign coinage. At all our destinations, we ensure financial benefits reach the right people, by employing local tour leaders, frequenting where possible locally owned hotels, shops and other establishments and educating our local staff about the importance of preservation of the local environment in order that the message is passed on to our clients. In Egypt, our “Save the Nile” iniative educates our local felucca captains and staff about the importance of suitable waste disposal and care of the River Nile. We also operate a clean the reef initative in Dahab, for advanced divers. In India, we support TOFT ( Tour Operators for Tigers).
To offset the carbon dioxide emissions from international flights, we are working with Climate Care, enabling you to "neutralise" your CO2 emissions.
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I would rather undertake a tailor made tour. Can on the go tours arrange this for me?
Absolutely. In addition to group tours, we do indeed specialise in tailor made touring arrangements. Just let us know what you have in mind and we will arrange a personal quotation bespoke to your individual requirements. |
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