Postcards from the edge!

Good afternoon,

I want to pass on my thanks to the Egypt team and specifically our guide Mahmoud Ramadan for providing and creating an experience that will never be forgotten.

Mahmoud's knowledge of Egypt was exceptional and he definitely went above and beyond to ensure we enjoyed our time in Egypt as well as learning about the country and customs. He made me feel comfortable from the first day and by the end of the tour we were like a little family, I believe this was due to Mahmoud's awesome personality.

The tour accommodation was better than I expected (top rate) and I am so happy that I elected the Dunes and Tombs because the desert and camping was the highlight of my trip in Egypt.

When we joined with the larger group half way through the tour it was good in the fact we got to meet other tourists enjoying the country as well, although at the same time it was difficult due to the numbers on the tour, it was also a shame to no longer have Mahmoud imparting his passion for Egypt, it was noticed and missed.

Dahab was like heaven, such a beautiful place and Dino did a great job looking after the group.

Again, I want to express my thanks to those involved (in particular Mahmoud, the best guide in Egypt) in making my stay and trip in Egypt one that I will remember and I will definitely look to take another On The Go tour again in the future if they are all of this standard. I will also be hopefully returning to Egypt in the future with other family and friends who are also passionate to learn about the country.

Many many thanks

Hi Charlie,

We had an incredible time!
Everything ran like clockwork. Whenever we hopped off a plane, bus or ferry there was a big “on-the-go” sign with our names on it and a friendly knowledgeable guide ready to point us in the next direction of our adventure!
Our itinerary was the perfect mix of tours, sight-seeing and free time. A tribute to all the back-and-forth emails you put up with 
Everything was planned perfectly.

We only had one glitch in respect of a midday flight that meant we couldn’t do the cu chi tunnel excursion as planned, but with the help of your team and the local guide, we managed to start the day at 5am and had the full cu chi experience!
We were very thankful as that was probably one of the highlights on Vietnam!

I strongly recommend the tailor-made tour option, especially for couples! We rarely had to share a tour with anybody else and felt like VIP’s with the personal treatment we received!

Both myself and Rosalind want to send you a BIG thank-you for all the planning and emails that went into making our SE Asia holiday so special!

I will write something similar on one or two of the travel review sites, and hopefully you can show this email to your manager to get the recognition you deserve.
Out of all the tour companies and agents we dealt with when trying to plan this holiday (and there were a lot), you really stood out head and shoulders above the rest.

Hey Kell,

Firstly I want to say and HUGE, HUGE, HUGE thank-you to yourself, Louise, Emma and everyone else who made my free trip possible. I have just returned from the Wildlife, Beach and Falls and I had the most incredible, fantastic and memorable trip! We only had a small group, but I have met some wonderful people a couple of whom I hope will be life long friends. I am actually catching up with these two for Rio Carnival next year and they are coming to visit me in Chicago!

I didn't catch the surnames of our guide, chef and driver, but I wish to pass on my thanks again and recommendations for all three. Collin our guide was fantastic! His knowledge was incredible. He was considerate to all travellers, answered all questions when and where possible and really went above and beyond!
Calisto our driver kept us amused and entertained at all times. Even when we where bogged in Mozambique you could still hear him chuckling away! Avil our chef made fantastic meals everyday and was always considerate to the vegetarian on board. I am sure I have returned a few kilos heavier, but it was well worth it!!
I honestly can not express enough how fantastic these three where.

Again THANK YOU THANK YOU THANK YOU for this opportunity. It was truly one of my most memorable holidays and I can not wait to return to Africa and explore it more. The team made us feel part of one big family and I can not stop talking about my trip. FANTASTIC!

Hi Mark,

I just wanted to say many thanks to you and your team for the most wonderful holiday that I and my daughter Kate have just returned from. Our visit to Vietnam was everything I dreamt it would be and more, thanks in part to your excellent service and that of our guide Tran Nguyen. We look forward to booking our next trip with you to Istanbul in the next couple of weeks.

HI Mark,

Just wanted to say a HUGE thank you to you and your team for your help last Wednesday. We did get home the next day after a stressful 24 hours. Although the stress was relieved a bit once we got a nice cold Kingfisher in our hand!

I would be grateful if you would extend our gratitude to the Delhi office, especially Filbin Francis who was a star, getting us to and from the airport and checked back into the Almondz! We'd previously met Filbin in Varanasi and didn't think our paths would cross again, little did we know. Putting a positive spin on it we got to spend an extra night in Delhi and revisited a fabulous restaurant we'd discovered at the beginning of our adventures. (Indi-que)

As for the tour....what can we say. It was a fabulous experience, one we shared with people from all corners of the world and we thoroughly enjoyed nearly all aspects of it.

We salute Satendra Sharma, our India tour guide, for marshaling the 27 strong group every day. He was a great guide who was highly organised, professional yet great fun to be around.

He did a fantastic job of getting us to all the sights on time and filling our minds full of knowledge on each place, we have the utmost respect for the man as his job wasn't the easiest dealing with 27 very different personalities!

We had a fabulous time with him throughout the tour and every day revealed a new and exciting highlight. Our personal highlight was Varanasi and the Ganges boat trip, Sat went over and above arranging an evening trip to the ghat for those of us who wanted it.

Although Holi and the Taj Mahal are close seconds.

Also a big shout out to Ajay our Nepali guide and his "little boss" who also carried out a fabulous job showing us the highlights of his beautiful country.

The sights and experiences we had throughout the tour were amazing and these two guides are a credit to your company!

Regards

Hi Cherylyn,

Just quickly, we all had an amazing time. The tour was very comprehensive and covered so much of the country in such a short amount of time. I was very impressed with the itinerary, hotels and value for money. I could not imagine visiting Vietnam for the first time unescorted. Ahn our tour guide was very friendly, knowledgeable and professional. I will not hesitate in recommending On the Go tours for Vietnam (and any other country for that matter). I also appreciated the occasional hotel upgrade which was a pleasant surprise.

Many thanks for all of your assistance.

Regards
Joanne

We would like to thank On the Go for such a brilliant tour. This was our first trip to China and we are so pleased we chose this tour to do. Our tour guide, Feng, was absolutely amazing, she was so helpful and friendly, was very knowledgeable and couldn’t do enough for us, she looked after us so well, she also has a wicked sense of humour and made us feel very relaxed. Our local guides Tom and Jackie were also super and just great guys. The tour was fantastic and we saw so much, we would not have seen the amount we did if we had of tried to do it on our own. Your staff are such an asset to your company and if we travel to China again we will definitely be going with On the Go as long as we get Feng as our guide.
Thanks On the Go, Feng, Tom and Jackie

To On The Go Tours,

I just wanted to email and pass on my heartfelt thanks to your company and most importantly and especially, tour guide Haytham Youssry.
Simply put, the organisation, professionalism and willingness to go above and beyond to make my tour so great, was something I can't thank you all enough.

Haytham's knowledge, experience and passion for his country, it's history and "his favourite pharaoh, Ramses II", made the tours of the temples and sites truly exciting. I've had a passion since early childhood for history, mythology and ancient stories of the oldest civilisations. So to be able to have someone so qualified provide me with stories and information was exactly what I wanted.
He also turned out to become a great friend and a pleasure to spend my time on the tour with. He made everyone feel comfortable and connected with all of his participants, in their own little ways.

Thank you also to all the support staff in each of the cities, for their support and organisation along the way.

Once again, it was an amazing experience that I will never forget. I could hardly find a suggestion on improvements and certainly would recommend this tour (and especially if Haytham was the guide) to anyone interested.