Responsibility of the Company
The tours operated or supplied by the Company have been designed to provide participants with an exposure to the true nature of the environment visited and therefore involve an element of potential risk and exposure to potential hazards over and above those associated with normal ’package’ holidays. All bookings are accepted on the understanding that the Client appreciates such risks and hazards and that they undertake all tours at their own volition. For group tours, the specific itinerary, inclusions and additional information related to a holiday is detailed in the tour specific trip notes. The trip notes are the singular document that accounts for what will be provided on the holiday. If a Client participates in an activity not specifically detailed as included (or where the Client signs a waiver to negate an inclusion, i.e. for boating trips in South East Asia, Latin America or other) in the tour/ holiday operated by the Company, the Client (i) accepts all responsibility for taking part in such an activity, (ii) accepts that no further services will be provided by the company, with the exception of inclusion waiver activities and (iii) indemnifies the Company against any and all claims related to such an activity. Where the Client suffers death, personal injury or any other loss whatsoever as a result of an activity forming part of the tour arrangements booked with the Company, the Company shall only accept responsibility if the death, personal injury or loss was caused by the negligent acts and/or omissions of Go Travelling Limited Employees for the avoidance of doubt, the Company shall not be liable for such death, personal injury or any other loss suffered whatsoever caused by the fault of its agents, suppliers, sub-contractors or other or the fault of the client.
All vessels used by Company in Croatia and Antarctica are fully insured by the vessel owner and they have accident insurance for passengers. As such, the Client i) accepts that for sailing trips in Croatia and cruises in Antarctica, any claims relating to accidents while on-board their vessel need to be addressed directly with the vessel's captain, and ii) indemnifies the Company against any and all claims related to such accidents incurred on their vessel in Croatia or Antarctica.
Active Range tours (all walking, trekking & cycling holidays) are adventurous by nature and the client accepts that the holiday may include travel to remote areas, within developing countries, where events are less predictable than is usually the case in, for example, Western Europe or North America. Many of the places visited do not have the same quality of emergency health and safety services that we are used to in the developed world. Internal flights can be cancelled, road transport can be uncomfortable and unreliable, and hotels often do not approach the standards of the West. If you are not prepared for this, you should not travel on these holidays. This unpredictability means that the itineraries should be seen as statements of intent, rather than as contractual obligations. A variety of factors, including weather, transport difficulties and political instability, might require changes in any itinerary. The tour leader will make any changes that are necessary. Only rarely will such changes be significant, and every reasonable effort will be made to minimise the effects of the enforced changes. No liability can be accepted for the results of changes or delays, irrespective of how they are caused. Travel insurers may not cover specific activities within an Active Holiday on their standard insurance policies and the client accepts responsibility for obtaining full comprehensive travel insurance for all activities as outlined in the trip notes of the tour.
The Company’s acceptance of liability to pay compensation pursuant to all bookings is limited, in the case of air travel, rail travel, sea travel or hotel accommodation, to the amounts set out in the provisions of, respectively, the Warsaw Convention 1929 (as amended by the Hague Protocol 1955), the Berne Convention 1961, the Geneva Convention 1973, the Athens Convention 1974 and the Paris Convention 1962. The Company shall not be liable for such death,
personal injury or any other loss suffered whatsoever caused by the fault
of its agents, suppliers, sub-contractors or other or the fault of the client.