Auschwitz-Birkenau Museum and Memorial Guided Tour from Krakow

Inclusions

• Air-conditioned vehicle.
• Tour escort/host.
• Documentary film during the transfer.
• Local live guide.
• Headsets to hear the guide clearly.
• Hotel pickup and drop-off (designated centrally located Krakow hotels only).
• If you are interested in complementary hotel pickup, please make sure to contact the supplier
• no later than 24h prior to your tour.
• Roundtrip transportation is available from designated centrally located Krakow hotels.
• Pls arrange pickup from your hotel or a nearby location when you call to confirm your reservation.
• You are required to wait at the reception 5 minutes before your scheduled pickup time.
• If you do not require hotel pickup, or your hotel cannot be serviced,
• you must make your own way to main tour departure point: the bus park at 7 Powisle Street,
• across from the Sheraton Grand Hotel Krakow.
• Check-in at this location is 15 minutes prior to the booked tour start time.
• Entry/Admission - Panstwowe Muzeum Auschwitz-Birkenau

Exclusions

• Gratuities
• Food and drinks, unless specified

Departure Point

Powiśle 7, 33-332 Kraków, Poland

Traveler pickup is offered
Departure Point
Choice of pickup from our main tour departure point: the bus park at 7 Powisle Street, across from the Sheraton Grand Hotel Krakow, or designated centrally located Krakow hotels.
If you are interested in complementary hotel pickup, please make sure to contact the supplier no later than 24h prior to your tour.
Roundtrip transportation is available from designated centrally located Krakow hotels. Please arrange pickup from your hotel or a nearby location when you call to confirm your reservation. You are required to wait at the reception 5 minutes before your scheduled pickup time.
If you do not require hotel pickup, or your hotel cannot be serviced, or you do not confirm the pickup time & location, you must make your own way to the main tour departure point: the bus park at 7 Powisle Street, across from the Sheraton Grand Hotel Krakow. Check-in at this location is 15 minutes prior to the booked tour start time.
Departure Time
Please note that departure times vary depending on the pickup location. Unless you will be picked up from our main tour departure point: the bus park at 7 Powisle Street, across from the Sheraton Grand Hotel Krakow. Departures from the designated centrally located hotels are held 30-50 minutes before your scheduled pickup time.
Return Details
original departure point

Returns To

Returns to original departure point

Additional Information

• Confirmation will be received at time of booking
• A current valid passport is required on the day of travel
• Not wheelchair accessible
• If you are interested in complementary hotel pickup, please make sure to contact the supplier no later than 24h prior to your tour. Roundtrip transportation is available from designated centrally located Krakow hotels. Please arrange pickup from your hotel or a nearby location when you call to confirm your reservation. You are required to wait at the reception 5 minutes before your scheduled pickup time.
• If you do not require hotel pickup, or your hotel cannot be serviced, or you do not confirm the pickup time & location, you must make your own way to main tour departure point: the bus park at 7 Powisle Street, across from the Sheraton Grand Hotel Krakow. Check-in at this location is 15 minutes prior to the booked tour start time.
• The maximum size of backpacks or handbags brought into the Museum cannot exceed dimensions 30x20x10 cm. Larger bags must be left in the bus.
• There is a 15-minute break during the tour, when you can eat and drink a snack and a bottle of water you are recommended to bring.
• There is no particular age restriction, however due to the nature of this tour it is not recommended for children 14 and younger.
• Comfortable walking shoes are recommended.
• Operates in all weather conditions, please dress appropriately.
• Taking photos in the buildings with the use of flash is forbidden. You are allowed to take photos only in selected parts of the Museum.
• Eating and smoking, as well as acting in a loud manner are forbidden at the Museum.
• Near public transportation
• Infants must sit on laps
• Not recommended for travelers with back problems
• Remember to bring your identity document or passport (without it, you will not be able to enter the museum).
• Most travelers can participate
• Since now, for all bookings made for 2020 for Auschwitz-Birkenau tour, we need surname and name of every participant (the same as in their ID or PASSPORT). If we will not get it, we will not be able to buy entrance tickets to Auschwitz-Birkenau Museum.
• Please make sure to bring with you to the Auschwitz-Birkenau Museum, ID or PASSPORT, because the guards will ask about it before enter.
• This tour/activity will have a maximum of 30 travelers

Booking Information

Cancellation Terms

Booking Terms and Conditions

Hotel Pickup

Scoring an average traveller rating of 5 out of 5 based on the last 24 recent reviews

“

I'm not sure how to describe this experience. Definitely something that everyone should experience and know. All people need to know.”

Andrew S • Submitted 03 Feb 2020

“

Amazing service, pick up on time, very helpful tour guide. Definitely would recommend a tour rather than going individually.”

Hannah H • Submitted 03 Feb 2020

“

Very nice tour guide. Made the trip memorable and made everything very clear to us. Showed us a video on the way for more of an understanding.”

Robyn O • Submitted 03 Feb 2020

“

Jack (English name) was an outstanding guide. Very emotional, appropriate and knowledgable. Pick up went without a hitch.”

Rebecca W • Submitted 24 Dec 2019

“

Our tour guide, I forgot his name which is a shame as he was absolutely fantastic. He was very passionate, so informative and the way he spoke was with such compassion. He really knew his history and he took his time walking us through Auschwitz and Birkenau explaining everything in detail. Very professional and well organised. Such a somber experience. Every man, woman and child needs to visit Auschwitz-Birkenau to keep the memories alive. A must to visit this memorial.”

Kym B • Submitted 04 Dec 2019

“

From pick up to tour of both camps we were well informed at all times. Pick up was at the correct time and location. Bus video and tour guide gave a lot of information before reaching Auschwitz. Mini breaks in between for toilet and snack.”

Danielle W • Submitted 30 Oct 2019

“

Excellent half day trip. We went in the afternoon and it was a lot quieter than expected. The local guide at the 2 camps was excellent.”

Sharon C • Submitted 14 Oct 2019

“

Our tour guide was Jacek and he was absolutely amazing. Excellent English speaking and heart felt tour. Jacek’s ability to tell history is beyond words. Thank you so much for such an amazing tour. I left a completely different person. Highly highly recommend it.”

Agnieszka G • Submitted 01 Oct 2019

“

This is a great day trip for anyone wanting an overview of Auschwitz-Birkenau with a guide. Bus guide was very nice and always willing to answer questions. I don’t remember his name but he was very helpful and knowledgeable. He was also very efficient with getting everyone on and off the bus and explaining the procedure and rules. Now the actual Auschwitz-Birkenau tour.... Overall I liked it. My only complaint has nothing to do with the tour company but rather with Auschwitz-Birkenau memorial. They squeeze so many group tours at once that at times you don’t get enough time to process everything because there’s another tour right behind us. I get it, it’s a very heavily visited site but Auschwitz-Birkenau could better control the number of tours happening. Our tour was at 7:30am on Wednesday so I can’t even imagine how crowded it could get on other days/times and during peak season. I do have to say the Auschwitz-Birkenau tour guide was also a sweetheart. Explained things very well and he was very respectful of not getting in the way of other tour groups. He tried spacing us out from the tour in front of us when we were in the buildings which I really appreciate. It was just the tour group behind us that was always on our tail which sometimes made it feel rushed in some of the rooms/exhibits. Overall I enjoyed it very much. Great company to do a tour with. Gave us 3 ten minute breaks in between memorial sites. Be sure to pack snacks and water.”

Lissette J • Submitted 30 Sep 2019

“

Comfortable, air conditioned bus, ran on time, well organised and really well delivered, excellent guide, knowledgeable and thoughtful”

Mary S • Submitted 24 Jul 2019

“

A very well organised trip throughout. The documentary on the coach was very informative and relived the shocking events. The guide on the coach and at the museum were very knowledgeable, informative, sensitive and professional. The tour was extremely sobering walking within the grounds, museum and gas chamber. The museum is not a pleasure to visit, but would recommend the tour as it a stark reminder that these atrocities must never happen again.”

Paul S • Submitted 03 Jul 2019

“

As title says, tour was very well organised. The guides gave deep insight into a dark period of human history. I can recommend this tour to everyone with even a slight interest in WW2 and the holocaust.”

James A • Submitted 22 Jul 2019

“

Was such a difficult emotional experience, but we found taking this tour made the day so much easier with transportation included plus our own guide to move us around the camps efficiently, otherwise might have wandered a bit aimlessly I think. Was really worthwhile booking the early start as we were back in Krakow for lunch. Everybody should go to Auschwitz so we never ever forget.”

Monica J • Submitted 08 May 2019

“

guide was to the point without exaggerating with to many details; he let the exibition speak for itself we went early to be before the great masses”

Quirina B • Submitted 06 May 2019

“

My partner and I (both 24) really enjoyed this trip. It was very well organised with a great guide filled with knowledge. We were picked up right on time from our hotel and dropped back later - would definitely recommend this trip if you’re staying in Krakow centre . - thank you!”

Jessica W • Submitted 16 Jan 2019

“

The tour was very well organized. The guides were very professional and all guests were well-taken care of. The pick up and drop off locations were very friendly. The timing during the tour was also well managed. The museum was mind blowing and it was sobering to walk on the paths that were walked on in the old times. The experience was definitely worth it.Hope it will forever be a reminder of the past and that it will never happen again.”

Danielle Y • Submitted 27 Dec 2018

“

Very moving and somber experience, seeing the location of some of the worst atrocities committed by mankind in person rather than photos, and to walk the same ground that many people walked for the last time as they marched to their methodical execution.”

sacole72 • Submitted 10 Oct 2018

“

The tour was very well organised. The guide was very knowledgeable and gave interesting insights about the place.”

MUKTA A • Submitted 24 Sep 2018

“

If its hot bring plenty of water. Be prepared for a lot of walking.”

Nancy L • Submitted 07 Aug 2018

“

A very well organised tour, the transport picked us up with no hitches there was a loo on the coach! The guide was very highly knowledgable - a sobering experience though. Wear comfortable shoes definitely. I would use Viator again”

Susan Y • Submitted 28 Jul 2018

“

great trip very much worth seeing!”

Despina A • Submitted 17 Jun 2018

“

This was a terrific tour, although it is to a very somber place. The guide was tremendous and we were able to see quite a lot, and were provided with a lot of history of the events that occurred in Auschwitz and Birkenau. Highly recommended tour - an absolute must see if you are visit Krakow.”

Lloyd W • Submitted 02 May 2018

“

Everything went fine. But JACEK, the group leader was outstanding. He shows knowledge, but above all, shows emotion. TOP!”

JERONIMO V • Submitted 11 Apr 2018

“

A really well organised trip from start to finish. Easy pick up location and very informative. A hard day but a must - take a packed lunch.”

Arron E • Submitted 10 Apr 2018