Here are some reviews from our past travellers to Thailand. For more details on each tour, simply click on the tour image.
I truly enjoyed this tour. There was a good contrast in locations and our tour guide, Lee was very attentive.
I especially enjoyed getting the opportunity to ride an elephant and getting to attend the Yi Peng Festival was truly unforgettable.
The only issue we had was when our hotel room was broken into whilst in Sukhothai and our belongings, including our money, credit cards and passports was stolen. Obviously this was very upsetting and we were extremely worried on how this would affect the rest of our tour, or if we'd even be able to get home.
Fortunately our tour guide Lee was excellent and she managed to co-ordinate the police and the tour company to give us the best care possible. She even managed to get us some cash in hand compensation from the hotel, which was extremely useful to use as spending money, so that our holiday would not have to come to a stop. This was very lucky as we had no money and no way to get more. Potentially this could have ruined our holiday.
I have nothing but praise on how this was sorted by the tour company, especially Simon who not only arranged everything in order to get us passports and home without disrupting our holiday, but also fronted us the money needed personally and made sure we were accompanied the whole time in both embassy's.
They made it very easy, efficient and stress-free, and I couldn't thank them enough for all their help.
I would definitely recommend this tour and this tour company for anyone interested in exploring Thailand to its fullest, but without giving up the security a good tour company can provide.”
Pom was amazing! He was very knowledgeable and if we asked a question that he didn't know the answer to, unlike other guides I've had in the past, he would find out the answer; he went above and beyond to try and incorporate our asks into the program (i.e. ensuring that we saw the floating "balloon" festival; and his laugh and fun disposition kept everyone in a good mood.
The trip itself was absolutely amazing, and working with Sarah made setting up everything a breeze. She was very friendly and very responsive and was always there to answer our questions. The only 2 hiccups that we experienced at all with the trip were 1) we were supposed to be assigned to go to the floating market on the extra day that we tacked on to the end, but there was a disconnect somewhere and by the time Pom investigated it, we could only go by private taxi which was quite a bit more than we budgeted for and 2) on the On The Go Tours site to promote this trip, the banner was a picture of the floating "balloons" (the lanterns that float up into the sky). We found out early on that it was actually not included and most the people on our bus, and a few that we talked to on other buses were a bit upset about that, so we were going to plan our own trip to see them. Fortunately the guides managed to pull it off, but there was a bit of concern because for several of us, that was the primary reason we picked that week to go to that location.
Overall though, it was an amazing adventure...I just wish I had more vacation time to have stayed on and added the extended tour to our trip. I will definitely refer to OnTheGo Tours again for upcoming adventures. Thank you to everyone involved in making it an amazing experience!”
Fantastic itinerary. Hotels were great. Would have preferrred eating from street stalls than some of the more expensive (still cheap by Aust standards) Restaurants.
Lee was too focused on taking photos of travellers which became VERY annoying as the tour progressed. I spoke with her about this and she was offended. You could be eating breakfast and she would move your plate (to another table) to get a better shot.Continually taking group shots which wasted a lot of time. On the feedback form i handed to Lee I didnt address this as I felt she would look at in and not hand it in. I simply stated "friendly"
My fears were realised when I met up with other travellers back at Bangkok they stated "Lee handed them the forms to read"
Our first driver was very helpful and friendly but on the day he departed in Chaing Mia he was very rude and ignored me when I went to thank him. He picked us up at Bangkok Airport when we returned and all of our group were surprised at how rude he was, he would not make eye contact. This was so out of character to how he had been on the tour intialally. We all felt it could have been related to the Tip and we wondered if the correct amount was paid to him by Lee. Lee had stated it was 350 THB per day. I spoke to the Guide who was with us at Furama as we were concerned we had offended him (the driver).
Lee was knowledgeable about the areas we travelled to and was helpful and friendly. ”