I cannot express my gratitude towards Hesbon, Reuben Mwendwa and Jacob Hinga enough. I have worked as a manager for a long time now and I can assure you that you simply cannot recruit, train or buy the expertise, passion and professionalism that these gentlemen gave throughout my visit in Africa.
Hesbon clearly had a deep knowledge of Kenya, Tanzania, wildlife and the culture. Nothing was ever a problem and he was a friend as apposed to a guide. He did everything to ensure that I (we) felt comfortable and I soon felt at home in a country that was so far away and different. Thanks to Hesbon I have the most excellent memories, photos and an experience that has left such a positive impact on my life.
I must also mention how much passion, effort and care went into the food. It was a privilege to work with Reuben and how one man can produce such a variety of exquisite food over a charcoal fire and a gas ring is truly inspirational! He was so laid back, lovely to work under and again added to a most fantastic atmosphere throughout the trip. I have never been so happy to chop vegetables or wash pans!
Jacob was a master of the road and indeed watching him maneuver the truck as though it was a Mini was both exhilarating and fascinating. Other than the fact that Africa drive on the same side of the road as to us, that was the only similarity. Jacob made sure we remained safe on the rugged savanna roads whilst also making every effort to avoid the 'bumps'. Despite driving for hours at a time, Jacob was always alert and great to talk to.
If I can only nominate Hesbon for recognition then so be it but I cannot champion enough the team. They are a true asset to your company and if this feedback can be sent to a director level I would gladly break-down in a very detailed level how much effort and care went in from all of them.
One last time, you have a very very good team in Kenya. I/we all formed a lifetime friendship and that they have my up most respect, I know they are 100%reliable and I would trust all of them deeply. Those three men have ensured that I will definitely use your company again! ”
The tour was amazing. The guide and driver were warm, friendly and knowledgeable. It felt very relaxed and yet we packed so much into the days. The Glacier walk was an incredible experience and worth the money (although we felt it should have been made clearer regarding additional cost for this prior to booking the tour as it appeared it was included rather than an addition). We loved the Arhus Cottages and though we were unfortunate not to see the northern lights; it didn't make the holiday any less enjoyable. The accomodation was basic but this was expected. Overall an excellent trip, beautiful sights and a great opportunity to meet people from all over the world! ”