Rio Secreto Underground River Tour with Crystal Caves

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Rio Secreto Underground River Tour with Crystal Caves
from AUD $129.54
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Discover the mysteries of the Yucatan on a visit to Rio Secreto Nature Reserve. Enjoy an exciting afternoon adventure at Rio Secreto, where you’ll wade and swim through an underground river and encounter the stillness of a crystal cave. You can select hotel pickup and drop-off, or meet your guide at a central location in Cancun.
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In Brief

Location:
Quintana Roo, Mexico
Country:
Mexico
Duration:
4 hours 30 minutes
Operates:
Monday, Wednesday, Friday
Highlights:
All entrance fees included
Family friendly
Led by a local guide
Lunch included
Overview
Important InfoInfo
Pricing
Reviews
Itinerary
This is a typical itinerary for this product

Stop At: Rio Secreto, Carretera Federal Libre Chetumal _ Puerto Juarez Km 283.5 Ejido Sur, Playa del Carmen 77712 Mexico

This attraction is located near to Playa del Carmen, you will observe a natural history dating back millions of years and you will be able to swim about one kilometer below of the beautiful stalactites and stalagmites in groups of 10 people maximum on the underground river.

Duration: 1 hour 30 minutes

Stop At: Rio Secreto, Carretera Federal Libre Chetumal _ Puerto Juarez Km 283.5 Ejido Sur, Playa del Carmen 77712 Mexico

After the swim, you will enjoy a delicious regional buffet in the Rio Secreto restaurant. ( alcoholic drinks are not included).

Duration: 1 hour

Inclusions

  • Professional guide
  • Use of all necessary equipment (wet suit, hard hat, water shoes, life vest)
  • Hotel pickup and drop-off (if option selected)
  • Lunch
  • Entry/Admission - Rio Secreto

Exclusions

  • Gratuities
  • Hotel pickup and drop-off (if option not selected)

Departure Time

8:15 AM

Departure Point

Río Secreto, Quintana Roo, Mexico

Traveler pickup is offered
"La Perla Pixan"

"Plaza Antigua"

Returns To

Returns to original departure point

Additional Information

  • Confirmation will be received at time of booking
  • Not recommended for pregnant travelers
  • No heart problems or other serious medical conditions
  • Passengers must weigh less than 250 pounds (113 kg)
  • Minimum age is 4 years
  • Not wheelchair accessible
  • Near public transportation
  • Travelers should have a moderate physical fitness level
  • This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund

Booking Information

You can present either a paper or an electronic voucher for this activity.

Cancellation Terms

This trip is fully refundable up to 96 hours prior to the commencement of your trip.

Booking Terms and Conditions

When you book this trip, you need to read and accept the terms and conditions for booking our day trips in excursions.

Hotel Pickup

When you book, we will ask you to select a hotel to be picked up from. Once your booking is confirmed, we'll send you a confirmation voucher with full contact information (phone number, email address) for our local operator in case you need to update or change your hotel pick-up details.

Here are answers to some commonly asked questions about hotel pickup:

What if my hotel is not listed?
That's okay. When you book you can select an hotel from our list and make your way there on the day of departure; or you can contact our local operator directly to make alternate pick-up arrangements.

What if I have not yet booked a hotel?
Once your hotel arrangements are finalised, you can contact our local operator directly with your hotel details.

What if I live locally, am staying with friends or relatives, and/or don't require pick-up?
Once your booking is confirmed, we'll send you complete details and directions to the tour/activity departure point.

Scoring an average traveller rating of 5 out of 5 based on the last 24 recent reviews

We went to Rio secrets under water caves and we had an amazing day, our tour guide Cassandra was funny and told us some great things about the caves and the people who help protect them. We got some beautiful pictures of the day. Would highly recommend this tour to everyone visiting Cancun Mexico.
• Submitted 14 Nov 2019
This is a somehow small operation, and luckily it will stay like that. The operators do know what they are doing. They take you to this fantastic, extremely well preserved cave, with a pristine river, and sumerge you in it, explaining to great detail all that you are seeing. AND teaching you how, insisting in and making sure that the jewels you are walking on are preserved. If all tour operators were like these guys there would be so many more places to see and enjoy.
• Submitted 05 Nov 2019
Fabulous ! Really interesting and great guide . Only negative and was small was the hanging around at the start waiting for other groups to arrive
• Submitted 30 Sep 2019
We went on this tour, and it was fantastic! Benito was great. They ask you ahead of time if there's anyone who doesn't know how to swim. Someone in the group we were in didn't know how to swim, so she piggybacked off of Benito through the deeper parts. I saw another guide doing that with 2 other tourists too. They provide you with lockers to put your stuff in, and you hold onto the key until the tour is over. There are dressing rooms so you can change if you didn't wear your swimsuit under your clothes. You cannot take anything into to the caves for 2 reasons. 1) If they let you bring in a camera, you are less likely to pay attention to where you're going, and might hurt yourself, and 2) if you have jewelry on, it is possible for it to get caught on the stalagmites/stalagtites in there. There are other reasons too, but those are the safety reasons. We learned about the shiney mold growing in the caves, the calcium that floats on the surface and also creates a sand like floor to the cave. We learned the flirtation that the Caves create that provide suitable water for the city. You will be required to take what is best described as the ice shower before putting on a wetsuit. You can elect to not wear a wet suit, but you still have to take the ice shower. We were told the shower temperature was the same as in the Caves. I'm no expert, but I feel like the showers were a bit more frigid than the caves, but I also didn't get to shower with the wetsuit on. Those wetsuits are tricky, especially if you are more of a pear shaped person, who'swet from the shower, putting on a wet wetsuit, when you were handed the wrong size (bless the young man that thought I was smaller than I was). Walking to the cave I started regretting my choice to pour myself into a wetsuit. It keeps your heat in, so you may sweat like a hippo on your short journey to the Caves. Once in the Caves, you could still be ungodly hot. Once in the water, you will be glad you wore a wetsuit (unless you like 77° water year-round). Once out of the Caves, we started peeling off the top part of our wetsuits almost immediately (back to hot again). Its possible that the wetsuits are easier to take off, once you've lost some of your weight in sweat. Afterwards you get to eat an authentic meal at the restaurant. It's nice. It was a nicer lunch than on other tours. There's some variety, but not loads. It was decent. My partner enjoyed it very much. The bus drivers were great too!
• Submitted 23 Sep 2019
The tour guide inside the cave is very knowledgeable and careful, she makes sure we all safe and have fun! the cave is amazing and is definitely a unforgettable experience!
• Submitted 10 Sep 2019
Underwater discovery is very fun. Caves were pristine and the water is safe. Operators organized it very well. Enjoyed every minute of it!!!
• Submitted 03 Jul 2019
My boyfriend and I had an amazing time at this attraction, it’s unique and exciting. Best if you know how to swim and can walk in uneven underwater floors but not a must. Our tour guide was Roberto and he did an phenomenal job making sure he explains all the details of what we were looking at and ensuring everyone was taken care of but at the same time making it an experience we can’t forget. Tha i you Roberto!!!
• Submitted 07 May 2019
This tour was super COOL! Swimming in the cave was such a fun experience and the buffet lunch was delicious, very authentic food! We purchased the pictures and they were worth it, they looked great. Really enjoyed this tour and would highly recommend!
• Submitted 20 Aug 2018
Had an excellent time. This was our second visit. The first in 2013. Since then, much improvement in the Experience. Our guide Daniel Yul was very informative and helpful for our group of 8 adults. It is an amazing experience swimming in and underwater cave. The pictures taken by the staff photographers were stunning.
• Submitted 14 Jul 2018
AMAZING tour! Our tour guide, Juan, was amazing, funny, and so knowledgeable! Highly recommend.
• Submitted 27 Mar 2018
Perfect
• Submitted 27 Feb 2018
Overall: This tour was amazing. I highly recommend it. Solo, group, kids - great for all ages. I got picked up from Cancun so the ride down was about an hour or so. I completely forgot the name of the bus driver and chaperone, but they were great. The chaperone was funny, he kept the bus alive with his little jokes at 7:00 AM. Once you get to Rio Secreto, you are divided into language groups English and Spanish/Portuguese - I believe I heard some French, too. From there you take a van to meet up with your tour guide to get prepped. The ride is about 10 mins and it's a bumpy, dirt road so if you get motion sickness take some non-drowsy dramamine or chew on some ginger. Once you arrive to meet up with your tour guide, you will be taken to the lockers and shower. They require you to shower before heading into the river. Also, no earrings, watches, etc. in the river. After that you'll be given water shoes, helmet with light, wetsuit, life vest, and a hiking stick if you want one. I highly recommend the hiking stick. There's a 5-10 mins hike down to the river - the path is uneven, slippery, and there are some poisonous plants and trees on the way to the river so you don't want to trip and land on something that can harm you. Right before you head down the river you will be blessed by a Mayan shaman. You can opt out of that if you want. After the blessing it's time to head down to the river. Words cannot even describe the feeling you get just looking at this place in person. If you think the photos are beautiful just wait til you see it with your own eyes. Unfortunately, there are no cameras of any kind allowed, but they do have a photographer following you taking photos for purchase at the end of the tour. Price per photo is 25USD or purchase the entire package for 99USD. I purchased the package because our photographer was great, and I wanted memories of this magnificent place. The photographer was really happy I liked his photos after I told him I was going to purchase the package. We only get to see 10 of a really long and deep underground river that's still being explored and mapped out til this day. The revenue from this tour helps conserve and protect the rest of the river/nature reserve which is roughly 1.5 million years old - let that sink in no pun intended. The buffet they provided after the tour was decent. It's food, and I was hungry so I ate it. Don't expect to be given Michelin star food or authentic Mexican cuisine here. My tour guide was Lu. She was awesome. She provided information about the river, history, and made sure we didn't slip or fall by lending out her hand every time we came across a difficult path. I went on this tour solo and was grouped with some older folks - which I love. My group was lively and entertaining. We all looked out for each other along the way. In the end, I'd do this tour again as they continue to discover more of this underground river.
• Submitted 22 Feb 2018
This was our second visit to Rio Secreto. Wonderful experience with an awesome guide. Well worth the money.
• Submitted 14 Feb 2018
This was an amazing tour and well worth the time away from the all-inclusive resort. Our tour guide was very knowledgeable and passionate about preserving a natural treasure.
• Submitted 11 Feb 2018
This tour was very special. Going into this wonderful cave with an excellent guide like Carlos was an amazing experience!. He managed with a lot of skill and safety two groups in different languages. Very recommended tour and guide.
• Submitted 17 Jan 2018
This is a must see in Mexico!
• Submitted 28 Nov 2017
Awesome trip! Both the driver and the tour guide were excellent! I would highly recommend this.
• Submitted 18 Oct 2017
Really unique experience. The water is not as bright as the camera depicts.
• Submitted 21 Sep 2017
This was the most awesome trip our guide Nunes was wonderful and they took us in groups of 10 which was super ....the lunch was something to ask for ...they could have given us way better food need not be fancy but atleast flavorful ?? we were not a fan of the food at all here but trip was very exciting and well organized.
• Submitted 21 Sep 2017
Loved, loved, loved it! Wish we could have bought the pics. They were a little too pricey.
• Submitted 12 Sep 2017
We had a great guide and found this a fascinating afternoon. Highly rec
• Submitted 08 Sep 2017
We are so grateful we were able to experience this! We were two couples traveling together. Our guide during our transportation there did advise us no cameras or GoPros were allowed inside the cave. While initially disappointed at that news, we were later very glad to have an excellent photographer accompany us. We found everything quite organized. We had a quick introductory video about Rio Secreto, were assigned a guide. We loved Rudolfo! We were directed to the restrooms, lockers, showers, and fitted with our gear. Most of us chose the optional walking stick, and were thankful we did. Our guide Rudolfo was most informative about the area and the cave system. We were blessed by a Mayan Holy Man before entering, which was very cool. Rudolfo asked that we all keep each other safe by pointing out jagged rocks Rudolfo would identify under the water to each other as we passed them. In many parts, the footing was very uneven, and he was always right there to lend one of us a hand getting through. We were mostly in the cool, crystal clear water throughout our cave tour. Anywhere from above our ankles to not being able to touch the bottom, and thats where our life vests and swimming abilities came in handy. Our guide pointed out so many geological formations and explained how they got there, including all the creatures we came across cave crickets, the tiniest shrimp, bats, etc. At one point, Rudolfo said he wanted all our headlamps off, and he was turning his off for us to take in the beauty of the natural cave for 3 minutes. What an amazing feeling that was! There were 10 in our group, including 3 young kids and their father. None of us made a sound. At first, I couldnt even tell if my eyes were open or closed, it was THAT dark. I did feel and hear a fluttering by my head, which slightly startled me. When Rudolfo turned on his lamp, and had us do the same, he confirmed with me that he also felt the flutter, it was one of the fruit bats flying past us. So cool. After trekking back out, we had a toast to our successful adventure of a sweet liquor made from the honey of the special bees that lived in the cave and the surrounding area, then were directed to an indoor area which displayed our professional photos on computers. We couldnt pass them up, they were so good. We purchased the USB which had numerous photos of the 4 of us, sometimes together, sometimes separate, along with 25 additional gorgeous shots of the underground cave and river system. We were then fed an authentic Mayan meal, while we visited with those in our group, taking turns sharing our individual experiences of the cave. We loved this amazing experience and consider it a must do!
• Submitted 22 Aug 2017
This tour was amazing!
• Submitted 15 Aug 2017
Very unique and interesting tour--even for a and "Spicy Sisters" girls trip. The van ride from the main entrance to the caves was an excursion itself! ;). Guests should be made aware not to apply lotions, perfumes etc the day of to help preserve the water and structures inside.
• Submitted 02 Aug 2017

In Brief

Location:
Quintana Roo, Mexico
Country:
Mexico
Duration:
4 hours 30 minutes
Operates:
Monday, Wednesday, Friday
Highlights:
All entrance fees included
Family friendly
Led by a local guide
Lunch included

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