Priority Access: Xel-Há All-Inclusive Day Trip from Cancun

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Priority Access: Xel-Há All-Inclusive Day Trip from Cancun
from £112.84
Attention water lovers: Paradise awaits at Xel-Há, a natural aquarium located along the Riviera Maya. Angelfish, iguanas and other wildlife complete your jungle tableau, as you explore a lagoon, cenotes, caves and a hidden beach. Bike around the lush grounds, or simply laze down a river in an inner tube. Satisfy hunger pangs with the flash of your wristband for all-you-can-eat burgers, seafood, Mayan cuisine and more. This all-inclusive tour, perfect for families, includes round-trip hotel transport from Cancun.
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Due to the impacts of COVID-19, we are currently not taking new bookings for day tours.

In Brief

Cancun, Mexico
6 to 12 hours
Important InfoInfo
This is a typical itinerary for this product

Stop At: Xel-Ha Park by Xcaret, Puerto Juarez Federal Highway, km 240, Solidaridad 77780 Mexico

Xel-Ha Considered the world’s largest natural aquarium, the park offers snorkeling among hundreds of tropical fish and more than 90 marine species that inhabit the creek. Enjoy the best marine and land activities in Xel-Ha’s series of inlets, lagoons, sinkholes and caves, where seawater mixes with the fresh water of the world’s longest underground river system. Take advantage of educational programs such as the conservation of the endangered queen conch.

Enjoy complimentary lifejackets, inner tubes and bicycles with access to lounge chairs, hammocks and rest areas. Slide down ziplines and splash into the crystal clear waters of a cenote or dive into a spectacular cove. Visit Xel-Ha’s vegetation nursery, and marvel at the mangroves and rainforest dotted with orchids. See the apiary of the Melipona bee (with a traditional Mayan harvest of honey twice a year) and learn more about the Mayan culture.

Your admission includes buffet-style breakfast, lunch and snacks (international and Mexican cuisine) with unlimited drinks and a domestic open bar and the roundtrip transportation to your hotel

Duration: 12 hours


  • Hotel pickup and drop-off
  • All-you-can-eat buffet
  • Beverages
  • Access to showers, lockers and towels
  • Use of snorkel equipment and inner tubes
  • Life vests
  • Use of lounge chairs, hammocks and rest areas
  • Entry/Admission - Xel-Ha Park by Xcaret


  • Gratuities
  • Optional activities: These are educational activities of interaction with wild life, Sea Trek, Snuba
  • Souvenirs (Available to purchase)
  • Photos (Available to purchase)

Departure Time

Suppliers and travelers coordinate start times within the given time periods. A1 Cancun Hotel list 3/1/2016 - 12/31/2020

Monday - Sunday:07:00 AM - 07:30 PM
A2 Riviera Maya Hotel list 3/1/2016 - 12/31/2020
Monday - Sunday:08:30 AM - 06:00 PM

Departure Point

Traveler pickup is offered

Additional Information

  • Confirmation will be received at time of booking
  • For pick up arrangement you must call to confirm your reservation at least 24 hrs before your visit day.
  • Important: Children must be accompanied by an adult
  • Food and beverages are included at the 5 restaurants with Mexican, international and fast food as well as snacks and ice cream.
  • It is recommended that you bring a swimsuit, comfortable clothes and biodegradable sunscreen
  • Child prices are height dependent. Children over 4.6 feet (1.4 meters) pay the adult price. Children between 3.2 feet (1 meter) and 4.6 feet (1.4 meters) pay the child price. All children under 3.2 feet (1 meter) travel free provided they do not occupy a seat
  • Optional activities include: Swim with Dolphins, Sea Trek, Snuba, Stingray Encounter or Zip Bike.
  • Wheelchair accessible
  • Stroller accessible
  • Near public transportation
  • Infants must sit on laps
  • Transportation is wheelchair accessible
  • Surfaces are wheelchair accessible
  • Some activities like underground rivers have a check point for health issues
  • Most travelers can participate
  • This tour/activity will have a maximum of 15 travelers

Booking Information

You can present either a paper or an electronic voucher for this activity.

Cancellation Terms

This trip is fully refundable up to 96 hours prior to the commencement of your trip.

Booking Terms and Conditions

When you book this trip, you need to read and accept the terms and conditions for booking our day trips in excursions.

Hotel Pickup

When you book, we will ask you to select a hotel to be picked up from. Once your booking is confirmed, we'll send you a confirmation voucher with full contact information (phone number, email address) for our local operator in case you need to update or change your hotel pick-up details.

Here are answers to some commonly asked questions about hotel pickup:

What if my hotel is not listed?
That's okay. When you book you can select an hotel from our list and make your way there on the day of departure; or you can contact our local operator directly to make alternate pick-up arrangements.

What if I have not yet booked a hotel?
Once your hotel arrangements are finalised, you can contact our local operator directly with your hotel details.

What if I live locally, am staying with friends or relatives, and/or don't require pick-up?
Once your booking is confirmed, we'll send you complete details and directions to the tour/activity departure point.

Scoring an average traveller rating of 5 out of 5 based on the last 24 recent reviews

Well organized Tour Company. The place itself- XEL HA- was excellent. Nature at its best. All the activities were well organized.
• Submitted 27 Jan 2020
This tour is fantastic. Xel-Ha is a great place. There’s a area for kids. The water and staff were great. We did the manatee and dolphin interactions. It was information and fun. The snorkeling was great. The food great also
• Submitted 25 Sep 2019
So much thigs to do and very relaxing! Worth of going!! Definitely will be back next mexico vacation!
• Submitted 23 Jul 2018
Amazing relaxing tour and lots of fun activities,don't forget to visit lighthouse.
• Submitted 14 Jan 2018
A pretty good park. It is like a huge jungle around a lake. The lockers and towels are free to use. There are a few different restaurants, all buffet style, with alcoholic and non-alcoholic drinks all included. The activities included snorkeling, cliff jumping, tubing, zip-lining, a really tall water slide shaped like a lighthouse, and some caves/cenotes to check out. The shuttle picked us up from our hotel at 7:30am, arrived at the park around 9:30am, and took us back to the hotel at 6pm. There are a ton of other activities that can be scheduled but cost extra pretty expensive. These include walking with dolphins, swimming with dolphins, stingray encounters, swimming with manatees, zip-biking, riding a speedboat, etc. I didn't book any of these extras. Tip: USE BUG SPRAY. I got a ton of mosquito bites from this park, so many that it looks like I have the chickenpox.
• Submitted 25 Aug 2017
This was an amazing trip to take, there is a lot to fit into one day but we managed to spend time snorkelling in the huge lagoon where we saw lots of different varieties of fish. Our daughter then did the dolphin experience, which was magical, and a must for anyone who hasn't done this before. Be warned though, the photo packages for the dolphins are very good, but also very expensive so make sure you take extra money if you want these. We then went on the Adrenalina speedboat which was absolutely wild, great fun, and a must for all thrill seekers, The day was rounded off with a relaxing float down the lazy river where we passed cliff jumping and zip lines. Lockers, showers and towels are all provided and the food and drink is plentiful and pretty good. Overall this trip was excellent value for money.
• Submitted 14 Aug 2017
Awesome experience....a must do item when traveling in Mexico. Plenty of food and activities for a couple or family.
• Submitted 22 Jun 2017
We had so much at the park!! It wasn't enough so we love to go back again next time!! This was most memorable time spent with my kids for a long time
• Submitted 17 Apr 2017
This is a nice tour, we were pick up on time, on the way to Xel-Ha we were given an explanation of what to expect when you got there, and they told us where to meet after the park for the ride back to the hotel... Everything worked as advertised and as expected, the crew was helpful through the ride... Once a the park, all the staff is great, it is a beautiful park, they have great food, plenty of things to do and spaces to relax... The river ride is awesome, and there is plenty of snorkeling and activities to keep you busy all day... Great experience, worth every cent, highly recommended...
• Submitted 14 Feb 2017
great service
• Submitted 19 Dec 2016
We had a fantastic day ,recommend this to everyone.
• Submitted 13 Dec 2016
lovely day out here, my grandson loved it
• Submitted 23 Aug 2016
Always a fun time at Xel-Ha! I appreciate Viator. I always know that I will get picked up promptly and have great people transporting us.
• Submitted 31 Jul 2016
This tour was great! We are a family of 5 with a 20 yr old, a 16 yr old and a 9 yr old. The obstacle course and zip lining was a huge hit with the kids! We loved the snorkeling and seeing the huge sting rays and other colorful fish. We saw the most fish and sting rays towards the bridge.
• Submitted 06 Jul 2016
Sea Trek was very good. All inclusive food is Okay. Dolphin interaction was good for young and old. Park was clean and well maintained. Staff was friendly and helpful.
• Submitted 01 Jul 2016
This is a mixed review because we loved Xel-Ha but you need to seriously rethink if you are booking this from Cancun. The original bus took us one hour to pick up everyone from the different hotels THEN we were switched to another bus that took another hour and a half to get to Xel-Ha. Once we got there, our tour guide tried to upsell us on everything under the sun and ate up another almost 20 minutes of our time. When you only have a day, 2-1/2 hours on the bus and 20 minutes listening to upsales is too long. The park itself is beautiful and pristine. We loved it! Good snorkeling is found where you see the fish flags throughout the park. Our favorite was the lazy river and floating through the mangrove forest canopy - truly breathtaking! I wouldn't hesitate to recommend this park if you were traveling from Playa del Carmen. I would not recommend this park if you are traveling from Cancun. You lose too much of the day on the bus. Should you decide to do it anyway, take clothes to change into once you are done swimming. It will make your travel time much easier on the way back!
• Submitted 24 Jun 2016
We did the Xel-Ha trip. We had so much fun. The snorkeling was was fun. My favorite was the zipline. I was very impressed how organized they were with transportation. The food and drinks were great. Would highly recommend to this excursion.
• Submitted 22 Jun 2016
Xel-Ha is a must see if you're traveling to Cancun. They picked us up promptly from our hotel and were very organized when it was time to go back to our hotel. Xel-Ha is amazing, I highly recommend doing the the dolphin trek, a one of a kind experience. The all inclusive buffets were really good!
• Submitted 31 May 2016
This was a full fun day with lots to do. Park is very pretty, snorkeling and tubing was a blast. The all-inclusive was great. Very well organized.
• Submitted 21 Jan 2016
Loved this place, the snorkelling was excellent and so was all the other activities
• Submitted 22 Oct 2015
Xel-Ha is an amazing place. There is so much to do at the park. The park itself is extremely clean, well marked and with our tour the food and drinks were all you can eat/drink. We highly recommend this excursion. Great for families or couples.
• Submitted 05 Oct 2015
Absolutely worthwhile doing. We are a couple in our early 50s and kept up with the younger crowd. I highly recommend doing this adventure.
• Submitted 17 Sep 2015
This was a beautiful experience for our family of six including four teenaged boys. The trip from start to finish was highly organized and efficient. We were picked up promptly at our hotel in the morning. Travel to Xel-Ha was easy with a brief video on the bus trip about 90 minutes from the Hotel Zone in Cancun to inform what the park offered. The park was absolutely beautiful - very natural but well organized so we could find our way around. Aquatic sealife was everywhere - you could see gorgeous tropical fish as you crossed bridges to get to the different portions of the park. The park was well marked with different colored trails to identify where different activities were. We purchased the all inclusive package which included breakfast, lunch, and snacks and drinks of course. The food was absolutely delicious and well beyond our initial expectations. The service was terrific. The best part of course was the snorkeling. We took the Stingray SeaTrek tour, and it was great. I was able to wear my glasses, and we were able to touch several stingrays that swam into the area. There were divers with our group who helped direct us into the water, through the walk, and back out again. Truly something I never thought I'd try but it was a great memory for all of us and we felt more comfortable snorkeling later in the day as stingrays came through the area we were swimming in. We also did the zipline bike tour which was fun. We probably would have been happier just doing the stingray tour and snorkeling the rest of the day as having a schedule of activities kind of broke up the relaxing rhythm of the day. My suggestion would be either to just snorkel as there are a TON of places to do that and see many types of fish OR pick one tour and get that done as early as you can to allow yourself more time to relax. We also bought waterproof cameras and reef proof sunscreen on before we came and saved that way. Highly recommend this trip!
• Submitted 17 Aug 2015
Amazing day! So much to do that we ran out of time to see everything. We wanted to swim with dolphin but by time we got there all extra activities had sold out so if you are thinking of booking one of these maybe book with rep at hotel instead to prebook as we arrived at 10:30. All reasonably priced I think they were between 1000-1500 pesos. Definitely buy the photo package 1200 pesos for 2 people and throughout the site their are photographers and cameras where you can take your own photos unlimited and at the end of day they are put on a pen stick, its all very clever using the barcode on your wrist band! Food and drink unlimited very nice! Lazy river to snorkel or tube down, zip wire, rope courses over water, cliff jumping and lots of fish! Shop around for cheapest price as everyone is picked up by the parks coaches regardless of who they book with. Everyone leaves at 6 so get a full day of fun.
• Submitted 10 Aug 2015