Your safety and security

The safety of our travellers is of utmost importance and we stay up-to-date with the latest travel alerts and advice. In today's current world climate, travel advice does change from time to time and we act accordingly. As a British-based company, we follow the advice as set out by the British Foreign Office.

We will only cancel tours when the FCO advises 'against all travel' to a country. This rarely happens though at other times we may have to make changes to our itineraries to avoid specific areas of a country where advice against all travel has been issued. Please see our terms and conditions for more information on tour changes and cancellations.

All travel involves some risk and travellers should familiarise themselves with the latest travel advice for the country they are visiting and make a personal assessment as to whether the level of safety is satisfactory to them, prior to booking.

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Coronavirus (COVID-19)

Travelling with us
The FCO advises 'against all travel' to Hubei Province, China and 'all but essential travel' to the rest of mainland China (not including Hong Kong and Macao) due to the ongoing spread of Coronavirus. All our holidays to China departing in the near future have been cancelled.

The FCO has NOT placed restrictions on travel to any other country as a preventative measure or response to the ongoing threat.

Should the FCO change their travel advice to 'all but essential travel' or 'do not travel' for any travel destination we offer, then our holidays to that destination will be cancelled. Travellers will then have the choice of travelling to the destination at a later date, travelling to another destination or refund.

A reliable source of information about international travel and the Coronavirus is the World Health Organization (WHO): WHO novel coronaviruses advise

All guests travelling, (irrespective of the country you are travelling to) in the immediate future should:
• check the FCO, Health Section for the country you are visiting for updates on entry requirements. This may include refusal of entry for travellers who have visited an affected country in the last 14 days.
• check with their travel insurance provider and airline prior to travel for any possible changes
• expect delays at some airports with regards to imposed screening
• check the WHO website for current advise

The advice from the World Health Organization for the public is as follows:

1. Wash your hands frequently
Regularly and thoroughly clean your hands with an alcohol-based hand rub or wash them with soap and water.
Why? Washing your hands with soap and water or using alcohol-based hand rub kills viruses that may be on your hands.

2. Maintain social distancing Maintain at least 1 metre (3 feet) distance between yourself and anyone who is coughing or sneezing.
Why? When someone coughs or sneezes they spray small liquid droplets from their nose or mouth which may contain virus. If you are too close, you can breathe in the droplets, including the COVID-19 virus if the person coughing has the disease.

3. Avoid touching eyes, nose and mouth
Why? Hands touch many surfaces and can pick up viruses. Once contaminated, hands can transfer the virus to your eyes, nose or mouth. From there, the virus can enter your body and can make you sick.

4. Practice respiratory hygiene
Make sure you, and the people around you, follow good respiratory hygiene. This means covering your mouth and nose with your bent elbow or tissue when you cough or sneeze. Then dispose of the used tissue immediately.
Why? Droplets spread virus. By following good respiratory hygiene you protect the people around you from viruses such as cold, flu and COVID-19.

Travel Advice by Country

Certain destinations have seen more uncertainty than others in recent years and we have country-specific travel advice pages where appropriate. On these pages you will find more detailed information on the latest advisories and how these affect our tours.

Jiuzhaigou Water-China Tours-On The Go Tours

China Travel Advice

The outbreak of Coronavirus in China has resulted in travel restrictions to mainland China. We are monitoring the situation and you can find details of how this is affecting our tours here.

View of Mt Fuji - Cherry blossom in Japan - On The Go Tours

Japan Travel Advice

There is an ongoing outbreak of coronavirus in Japan. There are enhanced quarantine procedures at entry points to Japan such as airports and ports. You can find out more information and best practises for prevention here.

Petra monastery with spring flowers - Jordan - Best time to visit Middle East

Jordan Travel Advice

Jordan's proximity to Syria is not a cause for concern. It is safe to travel to this popular holiday destination but travel advice is in place for the border region.
News on Coronavirus entry restrictions can also be found here.

Seongsan Sunrise Peak Highlight - Web Ready

South Korea

Coronavirus has spread into South Korea. There are additional screening procedures at points of entry into South Korea. You can find out more information here.

Hagia Sofia - Turkey Tours - On The Go Tours

Turkey Travel Advice

Turkey's proximity to Syria affects the far east of the country but the rest of the country is open for tourism. Here, you will find full details on travel advice in Turkey.

Abu Simbel with bright blue sky - Egypt Tours - On The Go Tours

Egypt Travel Advice

Egypt has been the victim of several security incidents early last decade but travellers have happily returned to see Egypt's ancient wonders. You can find out more information here.

Temple on the Rock at sunset in Jerusalem - Israel Tours - On The Go Tours

Israel Travel Advice

The ongoing conflict between Israel and the Occupied Palestinian Territories does not generally affect travel arrangements but here we keep abreast of latest events. You can find out more information here.