COVID-19 Traveller Information

Updated: 19th May 2021

We have recommenced operating holidays in several of our destinations as international travel restrictions begin to relax in some countries and a growing number of holiday destinations are once again welcoming tourists back. As the health and well-being of our travellers, guides and local teams continues to be our greatest priority, it is with this in mind our recommencement is measured and only possible in a handful of destinations at this time.

BOOKING CONDITIONS RELEVANCE: FORCE MAJEURE

Suspended Holidays – relating to travel between 1 July and 31 July 2021.

Except where you have been contacted and advised otherwise, all holidays scheduled to depart between 1 July and 31 July 2021 will not commence as planned. Your tour has been suspended and you will be provided with an On The Go Tours' travel credit valued at 110% of all tour monies paid, which can be used to book travel to any of our destinations before 31 December 2023 (excluding individual day trips).

You can also opt to transfer this travel credit to a friend or family member looking to book a group tour or tailor-made holiday with us during this same period.

Operating Holidays – relating to travel between 1 July and 31 July 2021.
If you have been informed that your holiday will be operating, you have the option to travel as planned or choose to travel at a later date. If travelling, please note that there will be additional entry requirements and safety guidelines for travelling on a holiday with us at this time – to best prepare for your upcoming travel experience, please see our Safe Touring guide.

Should you choose to defer your holiday to a later date, you will be provided with a an On The Go Tours' travel credit valued at 110% of all tour monies paid, which can be used to book travel to any of our destinations before 31 December 2023 (excluding individual day trips). You can also opt to transfer this travel credit to a friend or family member looking to book a group tour or tailor-made holiday with us during this same period. Should you require any further information relating to your holiday please email us on [email protected]

Updates
Our next update relating to travel arrangements for those travelling between 1 August and 31 August 2021 will be made online 24 June 2021.


FCDO Travel Advice for Coronavirus

As a British-based company, we monitor the advice as set out by the British Foreign Office (FCDO). Please see our terms and conditions for more information on tour changes and cancellations.