Join our Team

On The Go Tours is a forward thinking, young, dynamic tour operator rapidly expanding worldwide. With an international team based around the world and main offices in London and Brisbane, we offer a fun yet professional work environment with plenty of career development opportunities.

 

We regard our employees as our greatest asset and we offer a career within one of the most exciting sectors of the travel industry. As well as offering fantastic travel perks and a flexible working enviornment, we are committed to the support of our valued team, encouraging them to develop to their highest potential.

 

If you feel you have the skills, enthusiasm and drive to join our team we'd always love to hear from you - email jobs@onthegotours.com 

 

Sales and Reservations Consultant
We are currently recruiting for an experienced and personable sales / reservations consultant with a passion for travel. The applicant must have travelled extensively to at least two of the following regions, ME / North Africa, Latin America, China & SE Asia, Africa, Russia and India / Sub continent. Must be computer literate and have a basic understanding of Microsoft packages. This position will involve some international travel and out of hours working!
Full - Job Specification
You will be part of a small Reservations Team with a high street location. The majority of client traffic is via agents, by phone or online. Standard working hour are between 9.00am and 6.00pm although the office is open until 11pm and we do operate a shift system. There is some weekend work as the office is open on Saturdays and out of hours promotions take place at certain times of the year.  
Not everyone has a clear idea of where they’d like to go on holiday and one of your main roles as a travel consultant is to give well-informed, appropriate advice to clients about where and when to travel. 
Key Responsibilities:
Selling On the Go Tours product to potential and repeat clients
Working with our travel agency partners to take orders and update their clients travel itineraries
Arranging flights, visas and tours 
Using a booking system to secure holidays 
Collecting and processing payments 
Advising clients on travel arrangements, e.g. visas and passports 
Sending out tickets/vouchers to clients 
Keeping clients up to date with any changes to travel itineraries
Dealing with complaints or refunds
Experience /Skills
Must have travelled extensively to at least two of the following regions ME / North Africa, Latin America, China & SE Asia, Africa, Russia and India / Sub continent.
At least 12 months experience working in sales / reservations environment ideally within the travel industry
At least 2 years experience at working in a customer service environment
Good attention to detail
Experienced at working with Microsoft office packages with good general IT skills
Must be literate and numerate - a writing test will be given 
Ideally must be able to speak another language
Travel consultants starting out can expect to earn around OTE £25k - £30K but a little experience goes a long way in this business and more seasoned travel consultants can earn anything up to £35k. We also enjoy at least 1 free educational trip each year.Ssssssss

Reservations Consultant (London Based) 

 

On the Go Tours is currently recruiting for an experienced reservations consultant to work in our vibrant London office. We are an innovative and fast expanding tour operator and you will be responsible for selling a selection of exciting group tours and in the future devising and planning inspiring itineraries for our tailor–made clients. You must have a passion for travel with personal travel experience in at least two of the following areas, Latin America, Africa, China & SE Asia, Middle East and India / Sub continent. 


Working as part of a close knit team you will be selling holidays to our direct clients and travel agent partners, arranging flights and providing top customer service throughout the whole of the sales experience.


Our standard working hours are between 9.00am and 6.00pm although the office is open until 11.00pm and we do operate a shift system. There will be one late shift required per week so you will need to be able to work around this. There is also some weekend work as the office is open on Saturdays and out of hours promotions take place at certain times of the year.  

 

Key responsibilities will include:

 

- Selling group tours to potential and repeat clients
- Providing an excellent customer service experience
- Processing bookings for our partner travel agents & providing documentation
- Booking flights for clients where necessary
- Using a booking system to secure holidays 
- Collecting and processing payments
- Advising clients on travel arrangements, e.g. visas and passports
- Sending out tickets/vouchers to clients
- Keeping clients up to date with any changes to travel itineraries
- Handling complaints or refunds

All applicants will need to fulfil the following prerequisites:

 

  • Must have travelled extensively in two of the following regions Latin America, China & SE Asia, Middle East, Africa & India / Sub continent.
  • At least 2 years experience working in sales / reservations environment within the travel industry
  • Experienced at working with Microsoft office packages with good general IT skills and must be literate and numerate with excellent attention to detail 

 

Consultants starting out can expect an OTE £30K+ dependent on experience and we offer at least 1 free educational overseas trip each year.

 

If you are based in London, love travel and would thrive working as part of a proactive and friendly team then we’d love to hear from you.

 

Please send a covering letter outlining your personal travel experience and CV to:

 

Pru Goudie: pru@onthegotours.com 

 

 

 

 

 

 

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