100% Protected Holidays

Updated: 10th March 2020

ATOL

ATOL License - 6109

ATOL exists to protect the public from losing money or being stranded abroad because of the failure of air travel firms. It was first introduced in 1972 and it gives comprehensive consumer protection to 28 million people in the UK who buy flights or air holidays each year.

All the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you have booked (flights, hotels and other services) is listed on it. Please see our booking conditions for further information or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate

What is ATOL and what does it do for me?

"ATOL" is a protection scheme for flights and air holidays, managed by the Civil Aviation Authority (CAA). Most firms who sell air travel in the UK are required by law to hold a licence called an "ATOL".

ATOL protects you from losing money or being stranded abroad when a tour operator goes out of business. All licensed firms have to lodge bonds with the CAA so that if they go out of business, the CAA can give refunds to people who can’t travel and arrange for people abroad to finish their holidays and fly home. ATOL protection is included in the price of a holiday booked with an ATOL holder, and there’s a Government-backed fund called the Air Travel Trust that steps in if any ATOL bond isn’t enough to look after everyone affected by a failure.

Our ATOL license number is 6109. You may visit the ATOL website for more information at https://www.caa.co.uk/atol-protection/

Tico-Logo

TICO Member

The Travel Industry Council of Ontario (TICO) was established in 1997 and is a self-managed, not-for-profit corporation, responsible for administration and enforcement of the Ontario Travel Industry Act, 2002 and Ontario Regulation 26/05 on behalf of the Ontario government. The legislation governs all of the approximately 2,400 travel retailers and travel wholesalers registered in Ontario, Canada.

TICO is wholly financed by registration fees paid by Ontario travel agencies and travel wholesalers. The Travel Industry Compensation Fund is financed entirely by Ontario travel industry registrants through contributions based on their sales revenues.

The Travel Industry Council of Ontario's mission is to regulate consumer protection by promoting awareness, education and compliance as part of the efficient and effective regulation of Ontario's travel industry. TICO also support the mission of the Ontario Ministry of Government and Consumer Services to maintain a fair, safe and informed marketplace as it relates to Ontario's Travel Industry Act, 2002.

They accomplish this through developing high standards and efficient, effective and relevant regulatory mechanisms in areas such as consumer protection, education and awareness, registration, inspection, supervision and discipline of registrants and investigating and facilitating disputes between consumers and registrants.

For more information please go to https://www.tico.ca/

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